Staying Independent...Together

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   RE: Billing
 From: Amy Adkins-Dwivedi
 To: Member Forum
 Posted: 07-11-2017 16:36
I use athena and have an experienced back office person that fixes any issues.  helps a lot, my ppl work virtually though as contractors so they are not my emploees.

Amy Adkins-Dwivedi, ARNP
Stepping Stone Pediatrics
15650 NE 24th St, Suite C-1
Bellevue, WA 98008
(425) 941-9540
(425) 633-2281

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------Original Message------

Hello all,
I was hoping to get input on people's experiences with billing services vs hiring employee to do billing.

We currently have a billing service that charges 8% of everything that's collected, (including what we collect in the clinic for copays etc.)  The service is good and I like the reliability, but it is pricey so I am contemplating hiring an employee to do this.

Anyone have thoughts on this?  Anyone know if you hire an employee, can it be a smart competent person, or does it have to be someone with billing experience--i am not sure how hard it is?   I know our EHR (Eclinical) offers billing services but I haven't been very happy with their customer support so not eager to use them.

Jessica Rongitsch, MD, FACP
Capitol Hill Medical
Seattle, WA

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