Staying Independent...Together

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   RE: Emr /practice management
 From: Cindi Croft
 To: Member Forum
 Posted: 11-21-2016 18:06
 Message:

Hello,

I have also recently left employed position for private practice. Have been researching EMRs & like Drchrono: cloud based, patient can enter (you can have a kiosk set up with an iPad) their demographics & all past med history/meds/allergies which can save a lot of time (just need to check for accuracy which I would review at 1st visit anyway), it looks awesome for templates, seems very user friendly, & you can either pay for just the EMR $500/mo or get it free if you allow them to do your billing 96% collection rate with an assigned billing team that meets with you weekly if needed for 4-9% of your collections depending on your volume, & has a very open API so it can interface with most any lab co. you might need to receive results from.  Others I have been looking at: AtlasMD (for DPC practice model), MediTouch, Kareo, PrognoCIS, WRSHealth, Elation, Care360 & Practice Fusion.  If I go with PF then I will either need to do the billing myself (never done) or pay a private biller which I am finding rates vary from 6-9% of collections.  The trouble with any biller or company that does this for you I am finding is that they all seem to vary on how hard they try to collect & correct or inform you of coding issues for max collections & how they handle denials. You could be dumped with all the denials to rework or just write off. So it seems to me that you either go with a free EMR & pay for the billing or get the EMR for free & that company charges similar collection fees. The company providing the EMR for "free" then at least has 2ndary gain to provide a good EMR with updates to keep you as a paying customer via collection rate.

Has anyone actually used any of these EMR systems? Feedback please?

Kindly,

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Cindi Croft
New Dimensions Family Care
Bradford NH
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Original Message:
Sent: 11-21-2016 08:54
From: Margaret Coughlan
Subject: Emr /practice management

Thank you so much everyone for your input. I have spoken to a few people who are using OfficeAlly. Anyone else using that option? I would need practice management/billing piece to go with EMR.

Part of me is wondering again if I should just  "go off the grid" and drop medicare and not have to deal with any of these things like MACRA, PQRS, EMR, and whatever other initials we can come up with! So frustrating!

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Margaret Coughlan MD
Millbrook, NY
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Original Message:
Sent: 11-18-2016 06:37
From: Margaret Coughlan
Subject: Emr /practice management

Hello all,

I have been using Athena for over 4 years. It is quite expensive but very comprehensive.  They do my billing and posting as well as patient portal, etc. However I have issues with customer support lately so in the market to switch vendors. Two questions,  anyone love their emr/pm program?  Second, anyone switch after several years, how hard is it? That is one of the issues with this whole thing, we almost get stuck to keep the same one due to inertia...

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Margaret Coughlan MD
Millbrook, NY
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