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   RE: Practice Fusion to start charging for its EMR
 From: Renea Clark
 To: Member Forum
 Posted: 02-06-2018 17:59
 Message: Spoke with Jeff Serra (our PF account manager) and what I learned is this - "these are his words":

Allscripts accured PF but is leaving them as their own division to "continue to do what they are doing" completely separate from Allscripts.  PF had been working towards becoming a paid model for quite a while now to be able to do some of the things they needed to continue to improve with their "limited" resources.  MIPS and electronic controlled substance e-prescribing was becoming something they couldn't continue to work on without funding.  Allscripts came into play unexpectedly and actually paused them rolling out their paid model until everything is complete with that acquisition.  He states that $99/provider charge will be put right back into the EMR to continue to improve PF.  They have a large list of additions/changes that are being requested and they could not meet the demands without funding.

The cost is $99/month per provider - what triggers a "provider" is someone who signs charts and/or sends e-prescriptions.  

The first 4 items that they are working on (currently and are hoping to recoup money when they start charging) are:

Chart alerts - this is huge to our office

Chart co-signing

Improving MIPS - 

Bi-directional billing - they basically are going to create the opportunity to have all billing directly in PF (they send to clearing house, etc).  This would be a separate charge.  Their thought process was to eliminate having to go into a separate program to check balances due, collection payments, etc.   He stated that they will still keep their working relationship with current partners, that this will just be another option.  

If we wanted to transfer to another EMR, there would be no restrictions/cost to transfer data.  The only data that they would transfer would be demographics.  We would still be able to access all records in PF, it would just be in  Read only mode and we wouldn't be able to edit anything.

At this point, he believes that early summer is when we will start paying the $99.

Renea Clark
Office Manager
BlueSky Health
Howell MI
Original Message:
Sent: 02-01-2018 21:44
From: Cindy Go
Subject: Practice Fusion to start charging for its EMR

This is the first time I am posting but I just found out today that Practice Fusion is no longer going to be free and will start charging a subscription rate of $99 per provider per month starting in May.  Those of us who use Practice Fusion probably got an email a couple of weeks ago notifying members that Allscripts had acquired PF.  I thought to myself that when that happened that PF was no longer going to be free to use.  I wrote an email to the CEO of PF and an account representative called me today to tell me that PF was going to start charging monthly in a subscription model and then he proceeded to try to sell me on it by telling me that they will start offering more perks like ePrescribing of controlled substances (which they have been promising for the past 5 years), etc.  Just thought everyone in this forum would like to know.  The rep told me they will be putting out a post in March to notify all the practices.  I have to think about what to do and if it is worth changing to another EMR.  I haven't looked at prices other EMRs because as a solo practice, it was so economical to use PF.  Any suggestions from the forum on other free or low cost options for EMRs for a small practice would be greatly appreciated.

Cindy Go, MD PhD
Lemont ENT, SC
Lemont, IL
solo since 2013

Cindy Go

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